I Tried Three Different Robo-Advisors—Here’s What Each Got Right (and Wrong)

I Tried Three Different Robo-Advisors—Here’s What Each Got Right (and Wrong)
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Jordan Co, Editor-in-Chief


I’ve been investing for years—enough to know that timing the market is a losing game and that compound interest is quietly magical. But between running a business and trying to have a life, I don’t always have the time (or the interest) to constantly tweak my portfolio.

Enter: robo-advisors—automated investment platforms that use algorithms to build and manage your portfolio based on your goals, risk tolerance, and timeline.

I’d been curious for a while, so I decided to try out three of the most well-known robo-advisors: Betterment, Wealthfront, and SoFi Automated Investing. I gave each a fair shake, ran the same basic portfolio structure across them, and tracked performance, ease of use, and overall experience over several months.

Here’s what I found—what each platform got right, what they didn’t, and what you might want to consider before parking your money with an algorithm.

Why I Tried Robo-Advisors in the First Place

I’m not someone who wants to DIY everything. I believe in tech doing the heavy lifting when it makes sense.

Robo-advisors appealed to me because they offered:

  • Diversified portfolios without constant micromanaging
  • Automated rebalancing and tax strategies
  • Lower fees than traditional advisors
  • A clean user interface with progress tracking I could check in seconds

But I wasn’t looking for “set it and forget it” in the blind sense. I wanted smart automation—with transparency, control, and room to grow.

So I opened taxable brokerage accounts with all three providers, kept the deposit amounts consistent, and observed how each handled the same inputs over time.

Robo-Advisor #1: Betterment

What Betterment Got Right:

1. User Experience and Onboarding

Betterment’s setup process was polished. It asked smart questions—not too many, not too few—about my goals, risk tolerance, and time horizon. The user interface was intuitive, clean, and a bit more inviting than the others.

2. Goal-Based Investing

This is where Betterment really shines. You can set up multiple goals—like a “Vacation Fund,” “House Down Payment,” or “Retirement”—and assign different portfolios to each. That level of customization feels thoughtful.

3. Automated Rebalancing + Tax-Loss Harvesting

Betterment offers automatic rebalancing (as expected) and tax-loss harvesting for taxable accounts, which could lower your tax bill by offsetting gains with losses. The platform does this daily for balances over $50,000 or with their “Plus” plan.

4. ESG Options

They also offer Socially Responsible Investing (SRI) portfolios, which I appreciated as someone who doesn’t want to invest in just anything for the sake of returns.

What Betterment Got Wrong:

1. Limited Investment Selection

You can’t choose your own ETFs or individual stocks here. That’s kind of the point of a robo-advisor, but if you’re someone who wants even partial control over holdings, Betterment may feel too locked-down.

2. Tiered Pricing for Premium Access

Betterment charges 0.25% annually on your portfolio, which is reasonable. But if you want to talk to a real financial planner (not just the robo), you’ll need to pay 0.40% annually with a $100,000 minimum. That’s a big jump just to ask questions.

Robo-Advisor #2: Wealthfront

What Wealthfront Got Right:

1. Tech + Tax Optimization

Wealthfront feels like it was built for engineers—and I mean that as a compliment. It offers direct indexing (for accounts over $100K), tax-loss harvesting, and Smart Beta strategies that attempt to improve returns by tilting toward certain factors (value, momentum, etc.).

For someone who’s tech-forward but doesn’t want to manage every dial, this hits the sweet spot.

2. Strong Financial Planning Tools

Wealthfront’s Path tool is one of the best digital planning interfaces I’ve used. You can plug in all your financial data—bank accounts, retirement goals, house purchase plans—and see how they could play out in different scenarios.

3. High-Interest Cash Account

While this isn’t the investing side, Wealthfront’s cash account offers one of the higher APYs on the market (as of this writing, over 4%), and it’s FDIC-insured up to $5 million through partner banks. That’s hard to beat if you’re also parking short-term cash.

4. Customizable Portfolios

Unlike Betterment, Wealthfront lets you swap out ETFs and tweak your allocations to a degree. It’s still guided automation, but with more flexibility.

What Wealthfront Got Wrong:

1. No Human Financial Advice

Wealthfront does not offer human advisors. If you want to talk to someone, you’re out of luck. That’s intentional—they’re doubling down on tech. But for investors who want a second opinion on big decisions, this could be a deal-breaker.

2. Less Intuitive Goal Setup

Betterment makes it easy to split your money into different “goals.” Wealthfront technically allows this, but the experience is clunkier. It’s built more for one comprehensive plan, which could be too rigid for some savers who think in buckets.

Robo-Advisor #3: SoFi Automated Investing

What SoFi Got Right:

1. Zero Management Fees

Let’s start with the obvious: SoFi charges no advisory fee. That’s rare in the robo world and definitely appealing if you’re just starting out or want to test the waters without committing to ongoing costs.

2. Access to Human Advisors—For Free

SoFi offers access to financial planners (via phone or chat) at no additional cost, even if you have a small portfolio. That’s a huge plus if you want guidance without the higher asset minimums of other platforms.

3. Simple Interface, Easy Setup

The platform feels clean, modern, and easy to use—especially if you’re already in the SoFi ecosystem with loans or checking. It’s straightforward without being overly basic.

What SoFi Got Wrong:

1. Limited Features Compared to Competitors

There’s no tax-loss harvesting, no direct indexing, and minimal portfolio customization. It’s built for beginners or those with simple goals—and while that’s fine, more advanced investors may feel boxed in.

2. Less Mature Ecosystem

Compared to Betterment or Wealthfront, SoFi still feels like it’s finding its footing as a long-term investing platform. It’s good for dipping your toes in, but it lacks some of the depth and polish of its competitors.

As of 2025, robo-advisors have hit a major milestone: they’re managing more than $1 trillion in assets, according to .

While convenience is key, comparing platform-specific features—like tax strategies and human access—can help tailor your choice to your needs.

So, Which One Would I Recommend?

That depends entirely on what you need. Each of these robo-advisors has a distinct vibe:

  • Betterment is ideal if you want a well-rounded platform that combines sleek UX with goal-focused planning.
  • Wealthfront is for those who want tech-forward, tax-efficient automation with some customizability—no human help required.
  • SoFi is a great entry point for beginners, especially if you value fee-free investing and occasional access to human advisors.

Personally? Istuck with Wealthfront for my longer-term taxable investing. The balance between automation and control felt right. But I also use Betterment for specific savings goals like travel and home upgrades—because their goal-based structure just works for me.

Pocket Insights

  • Check whether the platform offers tax-loss harvesting—this can reduce your tax burden on gains, especially in taxable accounts.
  • If you want to customize ETFs or include specific assets, Wealthfront gives you more flexibility than most competitors.
  • Betterment is a solid choice for goal-based saving, especially if you prefer organizing your money into labeled buckets.
  • If you’re just starting out, SoFi offers zero advisory fees and free access to human planners—great for small balances.
  • Watch for platforms that offer FDIC-insured cash accounts with competitive APYs—you may want to park cash strategically.

Robo-Advisors Are Smart—If You’re Smart About How You Use Them

Robo-advisors aren’t replacing thoughtful investing—they’re just making it more accessible. They handle the busywork, automate best practices, and create guardrails for people who want to grow their wealth without dedicating hours each week to rebalancing spreadsheets.

But not all robos are created equal. And the right one for you won’t be the one with the best ads—it’ll be the one that aligns with how you want to manage your money, how involved (or hands-off) you want to be, and whether or not you need the option of human guidance along the way.

So test-drive a few. Check the features. Ask yourself if the design feels intuitive. And then let the automation do its thing—while you do yours.

Because building wealth in the background while living your life? That’s the kind of financial tech I’ll always be here for.

Jordan Co
Jordan Co

Editor-in-Chief

Jordan’s background spans fintech reporting and consumer strategy. He has a knack for cutting through hype and delivering clear-eyed insights about how tech and finance collide. At Mobile Money Matrix, Jordan steers editorial direction with one principle: clarity builds confidence.

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